‘Facebook wants to integrate chat services Messenger, WhatsApp and Instagram’
According to The New York Times, Facebook plans to merge WhatsApp, Instagram and Messenger on the same underlying infrastructure. For example, a Facebook user must be able to send an encrypted message to a WhatsApp user.
WhatsApp, Instagram and Messenger continue to exist as separate apps, according to the claimed plans, but the underlying platform would be uniform. That message The New York Times based on four sources that are familiar with the strategy of Facebook.
What interesting to understand is how potential chatbot features and integrations from Messenger will be shared with the other platforms WhatsApp and Instagram. The Messenger platform as grown to over 300,000 chatbots, and this number isn’t slowing down anytime soon.