The iPad POS system provider GASTROFIX is a partner of Table Duck from our very beginning. The tech company from Berlin was the first company to develop a connection to our AI chatbot “Marc”. With this, the waiter only has to come to the table once – to serve – and is thus relieved from further tasks.
And here´s how it goes:
- The customer contacts the chatbot via Facebook Messenger on the smartphone and enters his order there.
- Once the purchase has been paid for by PayPal, credit card or instant bank transfer, stating the table number, the order goes directly to the GASTROFIX POS system, which triggers a corresponding receipt print at the counter.
- While the waiter usually has to come to the table at least three times per guest – taking the order, serving, cashing in – only one course is necessary with the chatbot support. This means an increase both of turnover rate and customer satisfaction.
About our partner GASTROFIX:
GASTROFIX GmbH, headquartered in Berlin, was founded in 2011, currently employs 140 people and is represented in 7 countries. With over 15,000 licenses sold and a managed annual turnover of 4 billion euros, the iPad cash register system of the same name is one of the most successful in Europe. The cloud-based POS platform for digitizing the hospitality industry is fully offline capable and therefore particularly fail-safe. Thanks to its versatile additional modules such as branch administration, cash book or customer database, it is also suitable for medium-sized and large companies in the restaurant and hotel industry. With GASTROFIX, the cash register becomes a digital control centre for efficient operation.